While India, the top BPO outsourcing destination in Asia through the right funding by the government was able to attain a significant growth in their BPO industry, the Philippines remained on a safe side being able to feed BPO investments with enough labor resource.
Although we have seen as well as the government had, there is no or little effort in improving the condition and relationship of out country with other European and Western BPO unions to help this industry prosper and take in more than what India is getting from the share in the BPO market. I am personally not aware at all what the government is currently doing to help improve the condition and skills of the call center workers in the Philippines.
What we see that seems to receive so much attention and funding from the government is the OFW or the remittance industry with which we all know is the major hit for the source of funds by the govbernment. We have seen how this industry will and can help our country in terms of enabling a clear vision on how the government intends to increase investments from foreigh land in the call center and BPO field.
This I think is the best time for us to see to it that we are together in helping BPO reach a target just like what India once did where they were able to increase their government funds through it. I say this is the best time to implement guidelines for lead generation and for fishing more BPO investments in the coming months.
This industry has what it takes to save us from loosing hope in the middle of the global economic crisis. I just hope that the government will see the facts and figures that were presented everytime we have job fairs in malls and establishments. BPO and call center are tied up together and we should work out on exploring new horizons for further foreign investments in this field.
This is because I know that someday we may become the prime destination of BPO investments as well as call center outsourcing among countries in Asia. This is truly the best time that our government should act upon the current situation where investments are going somewhere when the Philippines is open.
Lead generation could be a good way to do this as well as we should device moves that will point in improving our call center worker standards for a bigger share in the world economy of investments from BPO, KPO and other related industries.
Sunday, April 19, 2009
Despite Crisis BPO in the Philippines Survives through Call Centers
We all know that the call center industry is probably the biggest BPO source of income for the Philippines especially now that the global economic crisis is everywhere. At first, I thought that this is the end of call center jobs but luckily, a shift of events went positively on our side of the BPO industry.
India has increased their building and office rentals and companies who are looking for call center solutions have resorted to other venues because of that. The Philippines became an alternative option along with Pakistan and China but the Filipinos are better with the English language making them the primary choice.
With the decreasing demand, many Asian countries which are prime destination for cheap labor on call center services have closed down, in fact, the Philippines is one of those that were badly hit by global economic crisis in Europe and the United States.
We saw the start of the year for the labor sector loosing their jobs in the call center industry by bulk because clients who have put up their own call center offices here by virtue of an outsourced cheaper venue lost clients abroad. This went up to the government and became alarming, resulting in loss of jobs and closure of call center companies in the early 2009.
After a few months we saw gain in interest from more countries to outsource their call center business here in the Philippines again because as I've said before, we are a prime destination not just because of cheaper outsourcing costs but because we are better at speaking the English language compared to other countries in Asia.
Numerous job fairs have been launched and it is where we have seen call center jobs as a reality more than just claims that indeed, we have recovered from the crisis. More jobs were generated with incoming call center business ventures and investments that came to the Philippines in a months time.
From my own vantage point, I can see that this will continue to boost the interest of foreign investments in the call center industry for at least 3 more years. Let us see what happens, meanwhile, we just enjoy the liberty of getting to work for call centers out there. - Tnomeralc Web Design Toys
India has increased their building and office rentals and companies who are looking for call center solutions have resorted to other venues because of that. The Philippines became an alternative option along with Pakistan and China but the Filipinos are better with the English language making them the primary choice.
With the decreasing demand, many Asian countries which are prime destination for cheap labor on call center services have closed down, in fact, the Philippines is one of those that were badly hit by global economic crisis in Europe and the United States.
We saw the start of the year for the labor sector loosing their jobs in the call center industry by bulk because clients who have put up their own call center offices here by virtue of an outsourced cheaper venue lost clients abroad. This went up to the government and became alarming, resulting in loss of jobs and closure of call center companies in the early 2009.
After a few months we saw gain in interest from more countries to outsource their call center business here in the Philippines again because as I've said before, we are a prime destination not just because of cheaper outsourcing costs but because we are better at speaking the English language compared to other countries in Asia.
Numerous job fairs have been launched and it is where we have seen call center jobs as a reality more than just claims that indeed, we have recovered from the crisis. More jobs were generated with incoming call center business ventures and investments that came to the Philippines in a months time.
From my own vantage point, I can see that this will continue to boost the interest of foreign investments in the call center industry for at least 3 more years. Let us see what happens, meanwhile, we just enjoy the liberty of getting to work for call centers out there. - Tnomeralc Web Design Toys
Subscribe to:
Posts (Atom)